PUBLICRULE
This page shows how we work.
Private first review, written scope, terms before payment, and plain result labels — shown with an illustrative example, not a client's case.
ILLUSTRATIVE EXAMPLE — a hypothetical situation written to explain how we work. It is not a client case and does not describe a real result. Outcomes vary; eligibility and any results-based terms are set in your written service agreement.
SECTION 01 — EXAMPLE CASE
An example case file, step by step.
An illustrative example, not a client case: a case after a free first question and a written plan, with evidence kept private, terms before payment, and each result labeled plainly. Real case details are shared only with the client.
Adult intimate-image cases start with a private review. Keep your files with you. A person reviews it before any payment.
EXAMPLENOT A CLIENT CASE
- MATTER
- adult sensitive matter · example
- ENTRY
- private case review · files stay with you
- SCOPE
- written scope · terms before payment
- REPORT
- written report · client only
01A - WHAT THIS EXAMPLE SHOWS
What this example shows
This is not a client's case file.
This page lets you check how AboutUs works without publishing anyone's case. The example shows the steps; a real client's private case file holds the work.
PRIVATERULE
A real case lives in a private case file.
Our answer, the written scope, emails, and limits stay in the client's private case file.
SAFETYRULE
Sensitive facts stay out of forms.
Adult intimate-image, AI-nude, and sextortion matters start with a private case review from a short summary. Keep sensitive files with you. Anything involving a minor is referred to the proper authorities.
PAYMENTRULE
No paid work before a written scope.
Paid work starts only after the item, the limits, and the refund terms are written down — separate from any public checkout.
What a client actually receives
Public steps. Private details.
This page shows the steps. A client's private case file holds our answer, the written scope, emails, and the closing report.
ANSWERPRIVATE
Our answer
This pageThis page shows the general steps.
A real case fileThe case file says what AboutUs will work on, stop, refer, or decline.
SCOPEPRIVATE
Written scope
This pageThis page shows that a written scope comes first.
A real case fileThe case file lists each item's limits, what you authorized, and the refund terms.
TRAILPRIVATE
Working notes
This pageThis page shows how a case stays organized.
A real case fileThe case file keeps messages, private context, and each request's status together.
CLOSEPRIVATE
Closing report
This pageThe page shows illustrative examples, not real outcomes.
A real case fileThe case file labels each item: source removed, search delisted, request submitted, unresolved, referred, or declined.
PRIVATE
Our team's notes
PRIVATE
Your written scope
PRIVATE
Our emails with you
PRIVATE
Your closing report
PRIVATE
Evidence notes
PRIVATE
Your price and terms
01B - SCOPE REVIEW
Before any paid work
Every case starts with a scope review.
The illustrative example below is not a client case and not a promise of what happens next. A real case starts with a review: what can be written into a scope, what should go to a safety or official option, and when we should not offer paid work at all.
What is safe to share publicly?
What belongs in the private case file?
What can be priced only after review?
What evidence can be shared safely?
Step
What you see
In the case file
Written scope
ENTRY
What you see
Sensitive files stay with you.
In the case file
A short private summary, where the content appears, any earlier responses, and safety context — kept in the private case file.
Written scope
Live help, a private case review, a referral to an official channel, or a plain "we can't help with this for a fee."
ITEMS
What you see
Where it appears is noted without publishing the link.
In the case file
Each item, account, or search result, with a private scope note.
Written scope
Source removal, search-only work, referral, or closed — each labeled separately.
SCOPE
What you see
Scope written before payment.
In the case file
What was reviewed, the limits, and how results will be reported.
Written scope
What is included, how results are labeled, the limits, and refund terms — written before work.
CHECK
What you see
Each result can be checked.
In the case file
The request sent, any reply from the site, and the result label.
Written scope
Source removed, search delisted, request submitted, unresolved, referred, or closed.
The private case file
What a real case file should hold.
The example shows the steps. A client's private case file holds our answer, the written scope, what was authorized, emails, and the records behind each result — none of it on a public page.
FIT
We take it on, or we say no.
The first answer says whether the matter fits AboutUs work, needs a private case review, belongs with an official channel or a lawyer, or is not something we should charge for.
SCOPE
Written scope before work.
The reviewed item and its limits are written before AboutUs work begins.
PAYMENT
No surprise charges.
A payment does not start AboutUs work until the scope and refund terms are written.
RECORD
A record someone else can check.
Requests, result labels, emails, and closing notes stay in the private case file.
Sensitive matters
Adult intimate-image, AI-nude, or sextortion matters start with a private case review — before any files, email attachments, or checkout.
Separate labels
Removal work, search-only work, referrals, and stopped items never share the same status label.
Scope first
What is included, the limits, and refund terms are written before AboutUs work begins.
Public examples
Public case examples are hypothetical. They are not client cases and are not drawn from a client's case file.
The example case, document by document
DOCS 01–05
The problem, described once.
CLIENT: none — illustrative exampleMATTER: NCII / DEEPFAKE — ADULT (18+)
Example situation: images were found on one site a few days ago, and new copies keep appearing.
HYPOTHETICAL — NOT A CLIENT QUOTE
EXAMPLE — FIRST LINKS REPORTED
- surface-a.example/g/redactedREPORTED
- video-surface.example/v/redactedREPORTED
- thread-space.example/t/redactedREPORTED
SCOPE NOTE:links you reportrelated copies checkeddetails stay private
RECEIVED — CASE OPEN
Saved once, so you don’t have to share it again.
Each item is saved in a dated evidence log inside the private case file. That log helps check copies or re-uploads without asking you to look at the content again.
ITEMSAVED ASSEV
surface-afull-page archiveS2
video-surfacestream manifestS1
mirror-01snapshot + headersS2
thread-spacethread archiveS3
index-copyindex captureS2
PRIVATE CASE FILE · DATED · LOGGEDLOGGED — EVIDENCE
What’s included is written down first.
This example shows how the work is organized, not a client’s details. A written scope lists what is included before paid work starts. Items removed at the source and search-only results are labeled separately.
WRITTEN SCOPE — EXAMPLE
- PUBLIC PAGE CHECKTO: HOST OR PLATFORM
- PLATFORM POLICY OPTIONTO: PLATFORM TRUST & SAFETY
- PRIVACY CHECKTO: DETAILS KEPT PRIVATE
- SEARCH-ONLY OPTIONTO: SEARCH ENGINE
- WRITTEN REPORTTO: CLIENT ONLY
EXAMPLE ITEMS — HOW EACH RESULT IS LABELED
- surface-aLIVESOURCE REMOVED
- video-surfaceLIVEREQUEST SUBMITTED
- mirror-classLIVEUNRESOLVED
- index-copyLIVESOURCE REMOVED
- search-indexINDEXEDSEARCH DELISTED†
† Search delisted means a search engine stopped showing the page; the page itself may still exist. It is labeled separately and never counted as a removal.
Each step, written down.
- P-01CASE OPENEDQuestion received; priority items noted
- P-02EVIDENCE SAVEDItems saved privately; case file opened
- P-03SCOPE WRITTENWhat is included, written before payment
- P-04RESULTS LABELEDEach item's status is checked and labeled
- P-05FOLLOW-UP SETOnly if agreed in writing
- P-06REPORT PREPAREDIn a real case, the client receives a written report
EXAMPLE SEQUENCE — SAVED · RECORDED · REQUESTED · CHECKED
Each result, labeled plainly.
LABELEDEACH ITEM LABELED
- LABELSKEPT SEPARATEsource removed, search delisted, request submitted, unresolved
- FOLLOW-UPONLY IF AGREEDonly if it is in the written agreement
- REPORTREPORT PREPAREDa real report goes only to the client
“Source removed” means the host took the item down and the link was checked. Search-only results and unresolved items are labeled separately, never counted as removals.
EXAMPLE REPORT FORMAT · NO CLIENT DATAEXAMPLE — REPORT FORMAT
YOUR OWN SITUATION
Your case starts the same way.
Your case starts with a confidential review, not a public template. Share a short private summary and you get a straight answer: what we can put in a written scope, what needs a referral, and what we’d decline rather than overpromise.
What a real case keeps
What a real case file should hold.
The example case above is illustrative, but the control points are the same: a safe first review, a written scope, terms before work, and a private case file someone else can check.
What is being asked for?
What evidence can be saved privately?
What result can be written into the scope?
What is not included?
A private summary first.
Goes in the fileA short private summary, where the content appears, any earlier responses, and a private scope note.
Stays outIntimate files, anything involving a minor, rushed uploads, and paying before a review.
Results stay separate.
Goes in the fileSource removal, search-only work (labeled as such), an official referral or advice to see a lawyer, or declined.
Stays outMixed-up promises that make delisting, suppression, or monitoring sound like deletion.
The scope is written before work.
Goes in the fileWhat was reviewed, the intended result, any limits, and the refund terms.
Stays outTreating a card payment as acceptance before review. 48-hour review first — if we can't accept it, you're refunded before any work begins.
Each result can be checked.
Goes in the fileThe final check, the site's response, and the written report.
Stays outResult claims without a record someone else can check.
Outcomes vary. Third parties make the final decision, and your written scope defines what counts as done and how refunds work.
This page is education, not legal advice. We are a removal agency, not a law firm; for advice on your specific situation, consult an attorney — or ask us privately and we'll tell you honestly what your case needs and what it costs.
Next in file
02 — ExhibitsUNITED KINGDOM · ILLUSTRATIVE EXAMPLE