The internetdoesn’t forget.We make it.Case opened

Completely. Intake, evidence handling, and every notice are handled discreetly, and we never re-expose content in the process. Engagements are covered by a strict confidentiality agreement.

Our core removal work is results-based: for eligible cases we accept, if we don’t remove the content, you don’t pay — or you’re refunded, per your written service agreement. We tell you up front what is realistically removable and which items we can’t guarantee before you commit. We don’t make blanket guarantees, and some cases we may decline.

We operate at the pace of your crisis, not a project plan. Australia has a real statutory lever: once the eSafety Commissioner serves a removal notice under the Online Safety Act 2021, the recipient generally has 24 hours to comply. We help you lodge that report and pursue platform takedowns in parallel.

We file under the right instrument for each case: the eSafety Commissioner's removal-notice power under the Online Safety Act 2021 (binding on platforms, hosts and posters, with a 24-hour compliance window), each platform's own non-consensual-image policy, and the DMCA where you hold copyright — backed by court-admissible evidence. We're a removal agency, not a law firm.

No. We work with adults (18 and over) only. Any content involving someone under 18 is reported to the Australian Centre to Counter Child Exploitation (ACCCE), led by the Australian Federal Police, at accce.gov.au/report, and to the eSafety Commissioner — never processed as a commercial removal. Youth can call Kids Helpline on 1800 55 1800.

We fingerprint every removed asset and monitor for re-uploads across CDNs and mirrors. If it reappears, we take it down again at no additional charge.

Just the URLs or a short description of the problem. The assessment is free and there’s no obligation — you’ll get a straight answer on what we can remove and how fast.

It depends on volume, platforms, and legal complexity — which is exactly what the free assessment scopes. You’ll get a fixed, written quote before any work begins, tied to defined outcomes in your service agreement. No retainers that bill while nothing moves, and for eligible results-based cases, no removal means no fee.

Yes. Removal doesn’t require unmasking anyone — we act on the platform, the host, the registrar, and the CDN, not the poster. If you separately want to pursue the person responsible, the court-admissible evidence we capture is built to support that.

Sites that ignore requests still depend on infrastructure that doesn’t — hosting providers, domain registrars, CDNs, and search engines. We file at every layer simultaneously, so a stonewalling site loses its server, its domain, or its visibility instead of getting a polite letter to ignore.

It’s a fair fear, and avoiding it is built into our method. Notices go to platforms and infrastructure providers — quiet, procedural channels — not public statements or lawsuits, and they fire simultaneously so there’s no window to mirror content. Nothing about our process draws attention to you.

Yes, and we’ll tell you before you pay. Truthful reporting by established news outlets, official court records, and some opinion content generally can’t be deleted at the source. For those, we’re honest about the alternatives — delisting, suppression, outdated-content requests — and we never dress a fallback up as a removal.

No. Most removals run on platform and statutory processes — the eSafety Commissioner's removal scheme, platform notices, and abuse filings — that don't require litigation. We're a removal agency, not a law firm; when a case does need a court order or a lawyer, we coordinate with yours or refer you to one rather than letting the case stall.