Ask us first · Adults 18+
Do not pay the blackmailer. Send a short question and a reply email. No link or files needed to ask. You see our price before any payment to AboutUs, and a person reviews every case.
What is happening?
Being blackmailed online
Name the platform and briefly describe the threat. No link needed to ask; never send intimate files or paste the private conversation.
Content is already online
Tell us where you saw it. A public link is optional for your first question. Keep the images and private messages with you.
Someone under 18
Use the official child-safety help below. Don't send the content to anyone, including AboutUs.
If you feel unsafe or overwhelmed, call Lifeline on 13 11 14 (Australia) — confidential, any time. You can also report cyber extortion to ReportCyber at cyber.gov.au (opens in a new tab).
Right now
Stop feeding the threat: no payment, no new replies. Paying usually brings more demands. Keep the messages where they are and keep private files with you. Then tell us what is happening. Asking does not authorize paid work.
From your question to a clear next step
You do not need to choose a package to speak to us. We review your situation before asking you to pay for any service.
Name the platform and briefly explain what is happening. Add a reply email. No link or private files needed.
We check whether we can help and tell you what we would do and what it costs. If the team is away, we can reply by email.
Before any payment, we confirm the proposed work, total price, limits, and terms in writing. Your question does not authorize work.
If you go ahead, your private case file holds the agreed scope, confirmations, and updates. Removal results and timing depend on the case and the platform.
If you choose paid help
Response to a threat to post: we write the reports on the account threatening you, walk you through the ones that have to come from your phone, and check Google, Bing and the public places they named on set days for 30 days. If you still have the images on your own device, we also help you use the free hash tool so partner sites can spot copies.
A written case decision and a checklist of immediate steps. Not removal work; any removal scope is priced separately.
One-time prices. Further work needs a separate agreed scope and price. No automatic upgrade or recurring charge. Refund terms for private-case work are written into your scope before any payment link is sent.
Compare service scopes and pricesDo not send intimate images, videos, full message logs, passwords, identity documents, or card details. A short description is enough for your first question.
Adults 18+ only. If anyone was under 18 when the images were created, use the official child-safety resources on this page.
Under-18 safety resourcesAsking does not authorize paid work.
You can use free reporting tools without buying an AboutUs service. If you want our help, ask a question before choosing any paid work.
Free tools
StopNCII can help adults protect intimate images on participating platforms, not the whole internet. You must be the person shown and have access to the image. Check its eligibility before starting.
Check StopNCII eligibilityAsk us first
Send a short description and a reply email. A person reviews whether we can help and tells you the price. No package choice or public link is needed.
Get help nowOptional paid help
Paid work is separate from your question. We confirm the proposed work, total price, limits and terms before you decide. Removal and timing are not guaranteed.
Compare service scopes and pricesKeep intimate images, videos, full message logs, passwords, ID and card details out of your question.
If anyone was under 18 when the images were created, use the official child-safety resources below, not an AboutUs service.
We work with adults (18+) only. If intimate images of someone under 18 are involved, report it to the Australian Centre to Counter Child Exploitation (ACCCE), led by the Australian Federal Police, at accce.gov.au/report; you can also report to the eSafety Commissioner at esafety.gov.au/report. Youth can call Kids Helpline on 1800 55 1800. Do not send the content to anyone — including us.
Common questions
After you reach out
Send a short description and a reply email. A link is optional, and private files are not needed.
We tell you whether we can help, what we would do and what it costs. If you are not around, we reply by email.
You see the price before you pay. A person reviews every case; if we can't take it, you don't pay, or you get a full refund. No payment or paid work is authorized by your question.
You do not need the perfect explanation to ask for help.
Adults 18+ · No private files
Outcomes vary. Third parties make the final decision, and your written scope defines what counts as done and how refunds work.
Next in file
06 — Private ReviewEND OF SECTION 05 — SAFETY STEPS · SECTION 06 — PRIVATE REVIEW