SECTION 03 — THE LAWFILE 03 / 06

SECTION 03 — THE LAWPLAIN-LANGUAGE BRIEFINGYOUR DETAILS KEPT PRIVATE

Law centre — plain-language guideAustralia

What Australian law covers.

The eSafety Commissioner has binding power where the facts fit. This page explains the public rules; the details of your case stay private.

If you found this page in the worst week of your life, you do not need to expose more than necessary. You need the right response handled quietly.

eSafety can order eligible recipients to remove24-hour compliance window once a notice is served

PUBLIC: the law · official sources · official options
PRIVATE: your answer · your evidence
RECORD: your case file · what was sent and what came back
LIMIT: education only · verify locally

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03A — WHAT THIS PAGE CAN TELL YOU

PUBLIC LAWYOUR DETAILS KEPT PRIVATEEDUCATION, NOT LEGAL ADVICE

Public law, private answer

The law is public. How it applies to you is private.

This page can explain the law, link the official sources, and name the limits. Whether a law fits your situation depends on facts we review privately, and the answer goes into your written scope.

Request a private review How results are labeled

LAW

The law

This pageNames the law, the official source, and whether it sets a deadline for platforms.

Your case fileWhether that law fits what you are dealing with.

SCOPE

Written scope

This pageExplains that every paid engagement has a written scope.

Your case fileWhat is included, the limits, the price, and the refund terms for your case.

OPTIONS

Options

This pageKeeps official reports, platform requests, limited results, referrals, and “we can’t help” separate.

Your case fileWhich option applies, and what AboutUs can take on, pause, or refer elsewhere.

PRIVATE

Kept private

This pageShows the general rules, never anyone’s case.

Your case fileYour messages, dates, case notes, and pricing stay private.

What stays off the page

Public law. Private answer.

This page explains the law. Your own answer stays in your private case file.

PRIVATE

Whether the law applies to you

PRIVATE

Dates and timing

PRIVATE

What was sent and received

PRIVATE

Your messages

PRIVATE

Referrals

PRIVATE

Price and terms

Notice — education, not legal advice

This page is education, not legal advice. We are a removal agency, not a law firm; for advice on your specific situation, consult an attorney — or ask us privately and we'll tell you honestly what your case needs and what it costs.

A PLATFORM’S LEGAL DEADLINEESAFETY-ENFORCED

24h

Compliance window once eSafety serves a removal notice

24-HOUR REMOVAL-NOTICE WINDOW

This deadline is the platform’s legal duty. AboutUs work follows your written scope. This law does not set our timing.

03B — BEFORE WE TAKE ON WORK

BEFORE ANY WORKWRITTEN SCOPE FIRSTYOUR DETAILS KEPT PRIVATE

Before AboutUs accepts work

The general law becomes a written scope.

This page covers the general rules: which laws exist, the official sources, and their limits. What fits your case is decided privately and written down before any work starts.

The key rule here

24-hour removal-notice window

The 24 hours are the platform’s duty once eSafety serves a removal notice, not an AboutUs deadline. Whether that applies to your case is reviewed privately.

What we check before anything is sent ->What you receive ->Request a private review ->

Step

Question

What we look at

What you get

LAW

Question

Which law or rule applies?

What we look at

A legal deadline for platforms, an official source, a platform rule, a referral, a limited result, or no work at all.

What you get

One plain label before AboutUs accepts work.

PRIVATE

Question

What stays private?

What we look at

The answer for your case, your evidence notes, and the limits.

What you get

This page stays general.

RECORD

Question

How do you know the work happened?

What we look at

What was sent, when, which option was used, what came back, and your case file.

What you get

A private record you can check without re-sharing anything sensitive.

Question

What if the law doesn’t reach far enough?

What we look at

An official report, a different rule, a limited result, advice to see a lawyer, or closing the case.

What you get

A written answer, not a vague progress update.

SECTION 03 — THE LAWS

The laws and tools that can apply.

Online Safety Act 2021 — eSafety removal notices (ss.77–79)

Binding notices for eligible non-consensual intimate-image matters, with a 24-hour compliance window once served.

Online Safety Act 2021 s.75

Posting — or threatening to post — an intimate image without consent is a civil contravention enforced by eSafety; separate criminal offences exist federally and by state.

Platform NCII policies

Each platform's own rules against sharing intimate images without consent.

Privacy Act 1988 & search-only results

Australia has no general 'right to be forgotten'; work that only changes search results stays labelled as a limited result.

The official options stay listed here. The details and timing of your case stay in your private case file.

MANDATORY REFERRALMINORS — NEVER A COMMERCIAL CASE

If this involves someone under 18

We work with adults (18+) only. If intimate images of someone under 18 are involved, report it to the Australian Centre to Counter Child Exploitation (ACCCE), led by the Australian Federal Police, at accce.gov.au/report; you can also report to the eSafety Commissioner at esafety.gov.au/report. Youth can call Kids Helpline on 1800 55 1800. Do not send the content to anyone — including us.

Report to the ACCCE Report to eSafety

Adults (18+) only · content involving anyone under 18 is reported to the ACCCE (AFP) & eSafety

PRIMARY SOURCE REGISTER — verified June 2026

Request a private review Not an intimate image? Choose a request →Back to home →

Next in file

04 — Findings

END OF SECTION 03 — THE LAW · SECTION 04 — FINDINGS & PROOF