CLAIMSRULE
Public statements
On this siteOnly general rules and result labels.
In a client's case fileEach item's status, the client's report, and the closing note.
SECTION 04 — RESULT LABELS
Findings — how results are labeled
How we label results.
This page explains how AboutUs labels each result: removed at the source, removed from search only, request sent, or unresolved. It does not show client cases.
Illustrative examples only — the case-style files on this page are hypothetical. No client data, testimonials, or outcome numbers are published here.
Outcomes vary. Third parties make the final decision, and your written scope defines what counts as done and how refunds work.
Verification facts, not inflated result claims.
Publication rules
RECORD
A claim needs a real record behind it.
Any public statement about results has to be backed by a dated record. The record itself is never published.
LABEL
Result labels stay separate.
Request submitted, source removed, search delisted, and unresolved are never merged into one success word.
NUMBERS
No numbers without dated support.
This page publishes no success rates, client counts, or removal times.
PRIVACY
Real case details stay with the client.
A client's written report goes to that client only. The case-style examples on this site are hypothetical.
Table 04-A — Publication rules (no statistics)These are rules we follow, not results
04-A-01
Private
evidence
evidence stays in your private case file and is never published
04-A-02
Authorized
acting for you
we act for you only with your written authorization
04-A-03
Separate
result labels
request submitted, source removed, search delisted, and unresolved stay separate
04-A-04
Written
scope before payment
what is included, the price, and the limits are written before paid work starts
[1]No outcome percentage or speed claim is shown on this page. Any dated counts shown are totals from our own records, not results.
[2]Outcomes vary. Third parties make the final decision, and your written scope defines what counts as done and how refunds work.
04-P - PUBLIC VS. PRIVATE
What is public / what stays private
The rules are public. Case details are not.
This page lets you check how we work without publishing anyone's case. The rules and labels are public. Each client's answer, scope, emails, and closing report stay in their private case file.
SCOPERULE
Written scope
On this siteThat a written scope comes before any paid work.
In a client's case fileThe private review, limits, emails, and what is included.
LABELRULE
Result label
On this siteRequest submitted, source removed, search delisted, and unresolved stay separate.
In a client's case fileWhy that label applies to that item.
PRIVATERULE
Private details
On this siteHow we work — not how a specific case was handled.
In a client's case fileTeam notes, emails, pricing terms, and the client's facts stay private.
What stays off this site
Public rules. Private details.
You can check our rules without anyone's private case being published.
PRIVATE
Our answer to you
PRIVATE
Your written scope
PRIVATE
Our emails with you
PRIVATE
Your closing report
PRIVATE
Each item's final label
PRIVATE
Your price and terms
ILLUSTRATIVE EXAMPLE — a hypothetical situation written to explain how we work. It is not a client case and does not describe a real result. Outcomes vary; eligibility and any results-based terms are set in your written service agreement.
Illustrative examples — not client cases
Four example situations.
These are made-up situations that show how we would organize a case and label each result. No client, name, or real outcome is behind any of them.
EXAMPLE 1NCII / DEEPFAKE
Several related sites
Example: each item labeled on its own
Hypothetical: leaked intimate images and AI-generated fakes appear on several related sites. In a case like this, requests are reviewed under eSafety rules and platform policies, and any follow-up stays tied to the private case file.
No client data — hypothetical example
EXAMPLE STEP — EVIDENCE KEPT PRIVATEExample
EXAMPLE 2DEFAMATION
Copied article
Example: original and copies tracked apart
Hypothetical: a defamatory article is copied onto other sites. In a case like this, the original, each copy, and any search-only result are tracked separately, so one result is never reported as another.
No client data — hypothetical example
EXAMPLE STEP — LIMITS WRITTEN BEFORE PAYMENTExample
EXAMPLE 3EXECUTIVE CRISIS
Search exposure
Example: limits written first
Hypothetical: attack pages target a founder before a fundraise. In a case like this, what can be requested and what is out of reach are written down before any paid work starts.
No client data — hypothetical example
EXAMPLE STEP — SEARCH-ONLY RESULTS LABELED SEPARATELYExample
EXAMPLE 4CONTINUITY DEFENSE
Re-upload check
Example: follow-up only if agreed
Hypothetical: an item that came down is posted again. In a case like this, follow-up checks happen only if they are included in the written service agreement, and no one can promise every repost will be stopped.
No client data — hypothetical example
EXAMPLE STEP — FOLLOW-UP ONLY IF AGREED IN WRITINGExample
04-D - WHAT A CLIENT RECEIVES
What a case file holds
A result needs a record, not a status word.
A case is not finished because a status word looks good. A real case file keeps enough evidence to check each result. This page shows only the rules.
ITEM
What was reviewed
Each item is logged on its own, with its own record. The details stay in the client's case file.
SCOPE
What was included
The written scope and our private answer stay in the case file. Public pages show only a result label.
PRIVATE
What stays private
Review notes, emails, and limits stay in the case file.
STATUS
How it ended
Source removed, search delisted, unresolved, declined with a reason, a refund where the terms apply, or a referral to an official channel.
Label
Label
Source removed
Kept in the case file
The item, its link, and the date it was checked.
How it is labeled
Source removed — not a vague success badge.
Label
Search delisted
Kept in the case file
The result, why it is limited, and the decision note.
How it is labeled
Search delisted — kept separate from a removal.
Label
Follow-up
Kept in the case file
Match notes, only if follow-up is in the written agreement.
How it is labeled
Follow-up as agreed — not a promise to stop every repost.
Label
Declined or referred
Kept in the case file
Why the matter does not fit our work, and the official option that remains.
How it is labeled
Said plainly, before any paid work.
The client's report
What the client gets that this page does not.
This page shows the rules. A client's case file holds the records, labels, and closing notes needed to check the work without exposing the case.
ITEM
Each item on its own.
Each link, search result, or post keeps its own record.
LABEL
Labels kept separate.
Request submitted, source removed, search delisted, and unresolved never merge into one result word.
PRIVATE
Details stay private.
This site shows the rules. The files, emails, and our private answer stay in the case file.
CLOSE
A written close.
The case file shows what is done, what remains, and what we advise against paying for.
04-E - PUBLICATION CHECKS
Before anything is published
What has to be true before we publish.
A public statement is never the raw file. Each item is checked against its private record, its result label, and the person's privacy before anything becomes a public claim.
Publication rule
If a sentence cannot point back to a private record and an accurate label, it stays off the site.
Step
Question
Kept private
What can be said publicly
SAVE
Question
What can be saved without sharing the content again?
Kept private
A private record for each item. The details stay in the client's case file.
What can be said publicly
Kept private. Examples on this site are hypothetical, not edited client files.
CHECK
Question
Can it be checked again later?
Kept private
A private decision note that can be checked again inside the case file.
What can be said publicly
Request submitted, source removed, search delisted, unresolved, or declined.
LABEL
Question
Which label is accurate?
Kept private
A private note recording which label was chosen and why.
What can be said publicly
One of the result labels — never upgraded to a stronger one.
PUBLISH
Question
What is safe to say publicly?
Kept private
Written client consent, identifying details removed, and a review date wherever a number appears.
What can be said publicly
General rules first. A client's facts stay private unless every check is met.
Publication states
Public rules
Public definitions, result labels, clearly marked hypothetical examples, and privacy-safe claim language.
Private case file
Receipts, screenshots, correspondence, and identifying facts stay in the confidential case file.
Limited result
Search-only work stays labeled as search-only.
Never published
Anything involving minors, unsafe submissions, or unsupported claims.
Fixed rules
No client named without written consent.
No sensitive file shown on this site.
No search-only result described as a removal.
No outcome percentages or totals without dated support.
Table 04-B — Labeling standard
How results get labeled.
A results page is only as honest as its labels. These are ours: backed by a private record, explicit about limits, and careful about what stays out of public view.
04-B-01
What a public claim needs.
A public statement about results must trace back to a private, dated record, without exposing the person or the content. This page shows the rule. A real case file holds the details, and only the client sees it.
04-B-02
Why case details stay private.
Publishing how a specific case was handled can expose the person involved. Inside a case file, each item has its own notes, limits, and status. On this site you see the standard, not a client's details.
04-B-03
The public standard, unpacked.
Record
Any public statement about results needs a private, dated record behind it. The record stays in the client's case file; this page shows only the rule.
Evidence
Evidence stays private inside the case file. Nothing on this site links to a real file.
Scope
What is included is written into each client's scope. How a specific case was handled is never published.
24h
The statutory removal window for non-consensual intimate imagery — 24-hour removal-notice window, eSafety-enforced. It is the law's deadline for the platform, not an AboutUs turnaround.
04-B-04
The labeling rule.
A result is not labeled by how good it sounds. Each label has a condition that must be true first. This is the rule between a private case file and anything published on this site.
Code
SOURCE
Label
Source removed
What must be true
The item is gone from the page where it was posted, and the link was checked.
How it is reported
Counted only as source removed — never merged with search results.
SEARCH
Label
Search delisted
What must be true
The page may still exist, but a search engine no longer shows it for the request.
How it is reported
Labeled search delisted, never as a removal.
REQUEST
Label
Request submitted
What must be true
A request was sent to the host, platform, or search engine.
How it is reported
Activity, not a result.
OPEN
Label
Unresolved
What must be true
No change yet, or the request was refused.
How it is reported
Labeled unresolved — not hidden or left out.
DECLINE
Label
Declined
What must be true
We say why, and point to a safer option or an official channel.
How it is reported
Not sold as paid work.
COUNTS
Label
Operating counts
What must be true
Owner-maintained counts with a review date.
How it is reported
Published only with an as-of date, never as borrowed benchmarks.
This table is a labeling rule, not an outcome promise. Request submitted, source removed, search delisted, and unresolved always stay in separate categories.
04-B-05
What we will never show you.
Fake testimonials.
We publish no client quotes or testimonials on this site.
Named clients.
Confidentiality is part of the service. No logos, no first names, no “as seen on.”
Blanket promises.
Eligibility and any results-based terms are defined in your written service agreement — and some cases we decline rather than overpromise.
Outcomes vary. Third parties make the final decision, and your written scope defines what counts as done and how refunds work.
04-B-06
The client’s written report.
When a case closes, the client gets a written report: each item, its result label, the date it was checked, and any follow-up that was agreed. Below is the format, filled with example data. A real report goes only to the client.
ITEM-01SOURCE REMOVED · EXAMPLE
ITEM-02REQUEST SUBMITTED · EXAMPLE
ITEM-03SEARCH DELISTED · EXAMPLE
ITEM-04UNRESOLVED · EXAMPLE
FOLLOW-UPONLY IF IN WRITTEN AGREEMENT
Re-upload follow-up — if included in your agreement
If it comes back, the case does not start from zero.
When a case closes, its evidence record and notes stay attached. If a copy comes back and follow-up is included in your written agreement, the next step starts from that record instead of from zero.
01
FINGERPRINT
If a client chooses it, their browser can create a mathematical fingerprint of an image or video without uploading the file. The fingerprint helps with the case; it does not scan the whole web.
02
WATCH LIST
Public names, handles, and links the client authorizes stay on the written monitoring scope. Possible matches stay internal until a person checks them.
03
FOLLOW-UP
A confirmed re-upload goes back into the same case file, where the source, the reporting path, and the next step are recorded under the written agreement.
Follow-up — only if included in your written service agreement
Ask about your case
Ask about your own situation.
AboutUs is a paid service. Describe the situation briefly — do not send images, videos, or passwords. Replies come by email. Some first replies are written and sent automatically. If paid work fits, you get a written plan with scope, total price, limits, and refund terms before you pay.
Get help nowNo sensitive files · written plan and price before payment
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