This page shows how we work.
Private first review, written scope, terms before payment, and plain result labels — shown with an illustrative example, not a client's case.
ILLUSTRATIVE EXAMPLE — a hypothetical situation written to explain how we work. It is not a client case and does not describe a real result. Outcomes vary; eligibility and any results-based terms are set in your written service agreement.
An illustrative example, not a client case: a case after a free first question and a written plan, with evidence kept private, terms before payment, and each result labeled plainly. Real case details are shared only with the client.
Adult intimate-image cases start with a private review. Keep your files with you. A person reviews it before any payment.
What this example shows
This page lets you check how AboutUs works without publishing anyone's case. The example shows the steps; a real client's private case file holds the work.
Private first review, written scope, terms before payment, and plain result labels — shown with an illustrative example, not a client's case.
Our answer, the written scope, emails, and limits stay in the client's private case file.
Adult intimate-image, AI-nude, and sextortion matters start with a private case review from a short summary. Keep sensitive files with you. Anything involving a minor is referred to the proper authorities.
Paid work starts only after the item, the limits, and the refund terms are written down — separate from any public checkout.
What a client actually receives
This page shows the steps. A client's private case file holds our answer, the written scope, emails, and the closing report.
This pageThis page shows the general steps.
A real case fileThe case file says what AboutUs will work on, stop, refer, or decline.
This pageThis page shows that a written scope comes first.
A real case fileThe case file lists each item's limits, what you authorized, and the refund terms.
This pageThis page shows how a case stays organized.
A real case fileThe case file keeps messages, private context, and each request's status together.
This pageThe page shows illustrative examples, not real outcomes.
A real case fileThe case file labels each item: source removed, search delisted, request submitted, unresolved, referred, or declined.
PRIVATE
Our team's notes
PRIVATE
Your written scope
PRIVATE
Our emails with you
PRIVATE
Your closing report
PRIVATE
Evidence notes
PRIVATE
Your price and terms
Before any paid work
The illustrative example below is not a client case and not a promise of what happens next. A real case starts with a review: what can be written into a scope, what should go to a safety or official option, and when we should not offer paid work at all.
What is safe to share publicly?
What belongs in the private case file?
What can be priced only after review?
What evidence can be shared safely?
Sensitive files stay with you.
A short private summary, where the content appears, any earlier responses, and safety context — kept in the private case file.
Live help, a private case review, a referral to an official channel, or a plain "we can't help with this for a fee."
Where it appears is noted without publishing the link.
Each item, account, or search result, with a private scope note.
Source removal, search-only work, referral, or closed — each labeled separately.
Scope written before payment.
What was reviewed, the limits, and how results will be reported.
What is included, how results are labeled, the limits, and refund terms — written before work.
Each result can be checked.
The request sent, any reply from the site, and the result label.
Source removed, search delisted, request submitted, unresolved, referred, or closed.
The private case file
The example shows the steps. A client's private case file holds our answer, the written scope, what was authorized, emails, and the records behind each result — none of it on a public page.
FIT
The first answer says whether the matter fits AboutUs work, needs a private case review, belongs with an official channel or a lawyer, or is not something we should charge for.
SCOPE
The reviewed item and its limits are written before AboutUs work begins.
PAYMENT
A payment does not start AboutUs work until the scope and refund terms are written.
RECORD
Requests, result labels, emails, and closing notes stay in the private case file.
Sensitive matters
Adult intimate-image, AI-nude, or sextortion matters start with a private case review — before any files, email attachments, or checkout.
Separate labels
Removal work, search-only work, referrals, and stopped items never share the same status label.
Scope first
What is included, the limits, and refund terms are written before AboutUs work begins.
Public examples
Public case examples are hypothetical. They are not client cases and are not drawn from a client's case file.
Example situation: images were found on one site a few days ago, and new copies keep appearing.
HYPOTHETICAL — NOT A CLIENT QUOTE
EXAMPLE — FIRST LINKS REPORTED
SCOPE NOTE:links you reportrelated copies checkeddetails stay private
Each item is saved in a dated evidence log inside the private case file. That log helps check copies or re-uploads without asking you to look at the content again.
This example shows how the work is organized, not a client’s details. A written scope lists what is included before paid work starts. Items removed at the source and search-only results are labeled separately.
WRITTEN SCOPE — EXAMPLE
EXAMPLE ITEMS — HOW EACH RESULT IS LABELED
† Search delisted means a search engine stopped showing the page; the page itself may still exist. It is labeled separately and never counted as a removal.
EXAMPLE SEQUENCE — SAVED · RECORDED · REQUESTED · CHECKED
“Source removed” means the host took the item down and the link was checked. Search-only results and unresolved items are labeled separately, never counted as removals.
YOUR OWN SITUATION
Your case starts with a confidential review, not a public template. Share a short private summary and you get a straight answer: what we can put in a written scope, what needs a referral, and what we’d decline rather than overpromise.
What a real case keeps
The example case above is illustrative, but the control points are the same: a safe first review, a written scope, terms before work, and a private case file someone else can check.
What is being asked for?
What evidence can be saved privately?
What result can be written into the scope?
What is not included?
Goes in the fileA short private summary, where the content appears, any earlier responses, and a private scope note.
Stays outIntimate files, anything involving a minor, rushed uploads, and paying before a review.
Goes in the fileSource removal, search-only work (labeled as such), an official referral or advice to see a lawyer, or declined.
Stays outMixed-up promises that make delisting, suppression, or monitoring sound like deletion.
Goes in the fileWhat was reviewed, the intended result, any limits, and the refund terms.
Stays outTreating a card payment as acceptance before review. 48-hour review first — if we can't accept it, you're refunded before any work begins.
Goes in the fileThe final check, the site's response, and the written report.
Stays outResult claims without a record someone else can check.
Outcomes vary. Third parties make the final decision, and your written scope defines what counts as done and how refunds work.
This page is education, not legal advice. We are a removal agency, not a law firm; for advice on your specific situation, consult an attorney — or ask us privately and we'll tell you honestly what your case needs and what it costs.
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02 — ExhibitsAUSTRALIA · ILLUSTRATIVE EXAMPLE