Privacy is the product. Here is how we practice it.
People come to us at their most exposed. This page explains — in plain English — exactly what information we collect, why, who touches it, and how you stay in control.
Who is responsible
AboutUsAgency Inc., 169 Madison Ave STE 38501, New York, NY 10016, is the data controller for this website and for case intake. Privacy questions and requests go to intake@aboutusagency.com.
What we collect
Free assessment form: your name, email address, the content type you select, and the URLs or description you provide. We ask for links and descriptions only — never upload or send us the actual content.
Chat: messages you send through the on-site chat (operated by Crisp). Our chat assistant discloses that it is automated; sensitive matters are handed to a human.
Email: correspondence you send to our intake address.
Technical data: your IP address at form submission (used only for abuse and spam protection) and standard analytics signals described in section 06.
Why we process it
To assess your case and tell you honestly what is removable; to perform removal work you engage us for; to respond to you; to protect the site against abuse; and to measure — in aggregate — whether the site works. We do not sell personal information, and we do not use your case details for marketing.
Confidentiality by design
Intake is read by a small case team under a strict confidentiality agreement. We never re-expose, republish, or re-view content beyond what removal work requires — our process is built on URLs and descriptions, not the material itself. We do not publish client names or identifying case details; public statistics are aggregates only.
Who processes data on our behalf
We use a small set of infrastructure providers, each receiving only what their function requires: Vercel (website hosting), Crisp (chat and case inbox), Resend (transactional email delivery of intake notifications), and Google (analytics and advertising measurement, section 06). We do not sell or rent personal information to anyone. We disclose information beyond these processors only where the law requires it — or where filing a removal notice on your behalf necessarily identifies the request to a platform.
Analytics & advertising cookies
We use Google Analytics 4 and Google Ads conversion measurement to understand site usage and ad performance. These set cookies and collect device and usage signals; we do not feed them your case details. You can opt out with the Google Analytics opt-out or by blocking cookies in your browser — the site works fully without them.
How long we keep it
Assessment submissions we decline are deleted once the declination is communicated. For engaged cases, we retain case records for the duration of the engagement and as needed for the verification report, re-upload monitoring you have engaged, and our legal obligations — then delete them. Operational email and chat history follow the same principle: kept while needed, then removed.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by writing to intake@aboutusagency.com. Depending on where you live (including California under the CCPA/CPRA), you may have additional statutory rights — we honor access and deletion requests regardless of residence. We will verify the request and respond within 30 days.
Minors
This service is for adults (18+) only, and we do not knowingly collect information from anyone under 18. We work with adults (18+) only. If intimate images of someone under 18 are involved, report it immediately to the NCMEC CyberTipline at report.cybertip.org, use NCMEC's Take It Down at takeitdown.ncmec.org, and contact local law enforcement. Do not send the content to anyone — including us.
Changes & contact
We update this page when our practices change and revise the date above. Material changes are noted prominently. Questions: intake@aboutusagency.com · AboutUsAgency Inc., 169 Madison Ave STE 38501, New York, NY 10016.
THIS PAGE IS INFORMATION ABOUT OUR PRACTICES, NOT LEGAL ADVICE.