Find where it lives.
A page, a search result, a social profile, an official record, and a people-search listing are different problems, looked at separately.
Online reputation - honest pricing
A good quote should make you safer, not more confused. Here is how to read the cost of removal: what is being priced, what counts as done, what is excluded before you pay, and why a promise of certainty is a warning sign.
Last reviewed
This page is education, not legal advice. We are a removal agency, not a law firm; for advice on your specific situation, consult an attorney — or ask us privately and we'll tell you honestly what your case needs and what it costs.
Written scope
Non-intimate reputation matters can start with a private case review. Whether the source can be removed, search-only limits, price, and what we would decline are written down before any work is agreed.
A page, a search result, a social profile, an official record, and a people-search listing are different problems, looked at separately.
A platform policy, a law, a privacy rule, a referral, or search-only work is named before any work begins.
Accepted work is listed item by item, with declined items and search-only items kept separate.
Source removed, search delisted, and unresolved are reported as different results. A request sent is not a result.
Your case file
Reputation work starts by separating the page itself, the legal or policy reason, what can realistically be done, and anything that is only search-only work.
Removal at the source, search delisting, pushing results down, and follow-up are treated as different results.
A platform policy, a law, a DMCA notice, a privacy rule, an official referral, or advice to see a lawyer is named before work begins.
Prices only apply once the item is confirmed as non-sensitive, reviewable, and written into a scope.
Items AboutUs shouldn't take on are marked as better handled by an official option, referred elsewhere, or outside the written scope.
Before any work
A useful first answer is not a sales pitch. It should tell you which free options fit, what can come down at the source, what can only be hidden from search, what is excluded, and what belongs with the police, a lawyer, or another kind of help.
If an official tool, a platform report, or a support line fits your situation, we say so before any paid work.
Before any work begins, each item is sorted in writing: what we can work on, what is excluded, and what needs a different kind of help.
Your case details go into your private case file, not onto a public page or form.
Fixed-price items are charged at checkout, then reviewed within 48 hours; anything we cannot accept is refunded before work begins. Sensitive matters never start with an upload or a payment.
Before the number
A good quote reads like a plain written scope, not a sales promise. It should tell you what we would work on, the intended result, and how that result is checked for the refund terms.
48-hour review first — if we can't accept it, you're refunded before any work begins.
One review, one post, one group of accounts on a platform, one search delisting, or ongoing monitoring are different products. A quote shouldn't lump them into one vague fee.
Removal at the source, search delisting, and ongoing follow-up must be labeled separately. Paying removal prices for search-only work is the classic pricing trap.
True news reporting, official records, court-order work, anyone under 18, and intimate-image emergencies need different handling, and should never go through a card payment.
The refund terms should be written next to the intended result — not buried in a sales call or worked out after you're charged.
What’s public, what’s private
A cost page should lower your risk without publishing how every case is handled. This page shows the prices and limits; your private case file holds the answer for your case, the next steps, and the final report.
On this page
This page shows the rate-card prices, when we stop, safety options, and refund terms, so you can check us before you ask.
Your written scope
Your scope lists the accepted items, declined items, how each result will be labeled, the payment terms, and what happens if a result isn't confirmed.
Kept private
The answer for your case, how we respond, and our messages stay private between us.
Published prices
These are AboutUs’s published rate-card prices, not market averages. Sensitive or complex work is never sold from the rate card: private cases have their own one-time prices, and complex work gets a written quote first.
per item (one search result or review)
per post (one blog post, forum thread, or article)
up to 10 URLs on one provider
per URL, Google & Bing
per site
per URL
per video
When you need a written quote
This page
Shows the rate card, exclusions, refund terms, and safety options — enough to check fit without turning this page into a how-to manual.
Written scope
Names the accepted items, intended result, any limited result (such as search-only), and the price before any AboutUs work starts.
Your case file
Holds every message, each next step, and the result report once the scope is accepted.
There is no single price, because "content removal" can mean one review, one article, one group of accounts on a platform, search delisting, a people-search listing, ongoing monitoring, or a case across many sites. A useful quote names the item, the intended result, how the result will be checked, and the refund terms before you pay.
Our published US rate card is for small, clearly defined work: one harmful search result or review, one post or article, one group of accounts on a platform, one search delisting request, or monitoring of your name. Those prices are on the pricing page, and each card says what is included, what is excluded, and what counts as done.
Anything bigger, mixed, or sensitive shouldn't be forced into a rate card. Content spread across many sites, true news reporting, official records, court-order work, intimate-image threats, AI nudes, sextortion, and anything involving someone under 18 need their own path: a written quote, a private case with its own one-time price, a safety referral, or a lawyer.
There are two common ways to bill for this work, and they are not the same deal. A monthly retainer charges you every month, often for a year or more, whether or not anything specific comes off the internet. You are paying for ongoing effort and monitoring, not a defined result. That can make sense when the job really is ongoing, like watching your name for new attacks. It is the wrong choice when there is one specific thing you want gone, because you can pay for months and still see the same page.
Paying for a defined result narrows your risk. You pay for a specific item with a written intended result, and the refund terms are written down before work begins. Our rate-card removal items work this way: every paid order gets a 48-hour acceptance review first, and if it is outside the written scope or something we've decided we can't accept, you're refunded before any work begins. Once an item is accepted, the result and refund terms are the ones written in your service agreement.
Honest ongoing monitoring is still ongoing work, so it is billed over time — but the cancellation and refund terms should be in writing before you pay, and it should never be sold as if monitoring removes anything. Monitoring finds things; removal is a separate item. Be careful with any retainer that blurs the two so you can't tell what you're paying for. Our own annual retainer, Private Client Protection, is sold only through a written proposal that names who is covered, what the checks do, what counts as a result, and the cancellation and refund terms; the checks are never sold as removal.
Here is the part many price pages leave out: no honest service controls the sites, platforms, and search engines that make the final decision. A removal request has to rest on a legal or policy reason; a strong one can work, a weak one may not, and someone else can always re-post.
So when a service promises certainty before it has looked at your item, treat it as a warning sign, not confidence. It can hide search delisting being sold as deletion, or no real method at all. The believable promise is narrower and checkable: we tell you honestly whether your specific item looks removable, write down the intended result, and state the refund terms before work begins.
Ask any service to put its intended result in writing, item by item, before you pay. A real one will. Listen for a service agreement that says exactly what counts as done and what happens if the result isn't confirmed — not for promises of certainty.
Two different results get billed under the same word, and the difference matters. Source removed means the content is off the site where it was posted — the strongest result, and the one worth paying a real fee for. Search delisted means Google or Bing stopped showing the page for your name, while the page itself still exists.
Delisting is a legitimate limited result, never a substitute for removal, and it should be priced and described as exactly that. A common pricing trick is to sell delisting at removal prices, then point to the missing search result as proof of "removal" while the original page is still one direct link away. Before you pay, get it in writing which one you are buying for each item, and ask for a report that says whether each item was removed at the source, delisted from search, or is still unresolved.
If the content is a real news article or editorial from an established outlet, be skeptical of anyone who quotes a flat price to "delete" it. True reporting and official court records generally can't be removed at the source; getting a real article taken down usually takes a court order or a decision by the publisher, which is legal work, not something to buy at checkout.
What an honest removal agency can realistically offer there is search delisting where a policy allows it, plus publishing other accurate material so it ranks above the harmful page. That is a real service with a real price, but it is not deletion, and it should never be sold as if it were. We are a removal agency, not a law firm; if your case really needs a lawyer or a court order, we'll say so before quoting instead of taking on work for a result we can't deliver.
Some of the worst charges in this space don't come from removal agencies at all; they come from the sites carrying the content. Some mugshot, complaint, and "report" sites publish something damaging and then charge a fee to take it down, sometimes through a related "reputation" company. Paying that fee pays the people who posted it, and invites the same site, or its copies, to do it again.
Never pay a site to remove what that site posted. A legitimate service uses documented removal channels and keeps a record of the work; it doesn't send money to the other side, and it will tell you plainly when a demand you've received is extortion rather than a fee.
If someone is threatening to post, leak, or spread intimate or sexual images unless you pay, don't pay the person threatening you. Ask us privately and keep the content itself on your device; paying almost never ends it and usually leads to more demands.
If you think you're dealing with a pay-to-remove scam or a non-intimate extortion demand, you can also report it to the FTC. And when you compare services, use this test: an honest one shows its limits before you pay, and is willing to turn down a case it can't help.
We price small, clearly defined, repeatable work as flat products on a published rate card, so you can see where to start. We price bigger, messier, or more sensitive work in a private written review, because a flat quote on a complex matter would be pretend precision — and you would be paying for a guess.
For rate-card removal items, every order gets a 48-hour acceptance review before any work begins, a written intended result for each accepted item, and a full refund before we start on anything we decide we can't accept. For private-case work, you see the one-time price before you pay, a person reviews your case within 48 hours of payment, and if we can't take it you get a full refund. Timing varies by site, by the reason for the request, and by whether the request is complete. We don't promise permanence, we don't pay anyone to make a problem disappear, and we don't sell delisting as deletion.
For sensitive or private-case work, the next step is a private conversation: tell us what is happening without sending the content. We tell you the work and the one-time price in writing before you pay. A person reviews every paid case within 48 hours, and if we can't take it you get a full refund. If your situation involves intimate or sexual images, or a threat to leak them, ask privately. If anyone may be under 18, stop and use the official child-safety options instead of any paid service.
Common questions
More help
Reputation work should keep removal at the source, search-only results, pushing results down, matters that need a lawyer, and excluded items separate — before any agreement.
Compare removal at the source, search delisting, pushing results down, and items that need a lawyer.
OpenRate-card prices apply only once an item is confirmed as non-intimate, eligible, and written into a scope.
OpenCheck our company details, how payment works, refund terms, and what AboutUs will never claim.
OpenSee where the free options are enough, when coordination helps, and when hiring AboutUs is the wrong move.
OpenYour next step
Published prices
See the flat-price items, what each covers, and the 48-hour acceptance review before you decide.
Custom quote
Articles, reviews, people-search pages, mugshots, doxxing, and other non-intimate content can start with a written quote request. AboutUs is a paid service, and any work begins only after the scope and price are written down.
Sensitive matter
Don't use a pricing form for leaked, nude, AI-generated, or threatened intimate images. Ask a person privately first.