Company, payment & refund facts

Check us before you pay.

Every fact on this page can be checked without taking our word for it: who we are, how to tell a real email or payment page from us, and where the refund terms are written.

Check the company Check a payment page

Not ready to pay anyone? Get help now; the reply comes by email.

01 · THE COMPANY

Company and contact

Who you would be paying.

AboutUsAgency, Inc. is the company behind this website. It is incorporated in Delaware, and its mailing address is 169 Madison Ave STE 38501, New York, NY 10016.

Look it up

Search Delaware’s public records.

Delaware’s Division of Corporations has a free entity search. You run it yourself (it asks you to complete a CAPTCHA). Search by file number 10392739 to identify our company record. You can also search for the name “AboutUsAgency”.

The free record lists the entity name and a registered agent’s name and address. That address belongs to the registered agent, not to our New York mailing address, so the addresses will not match. The file number and company name are what to check.

A matching name shows the company is on Delaware’s records. It does not prove that a particular email or payment page is from us. The checks below cover that.

Open Delaware’s entity search

Contact

How to reach us.

Email: support@aboutusagency.com
Mail: AboutUsAgency, Inc.
169 Madison Ave STE 38501
New York, NY 10016
Ask a question: Ask on this websiteReplies come by email. Some first replies are written and sent automatically.

Emails from us

Check that an email is really from us.

Our contact address is support@aboutusagency.com, on this website’s domain, and automated emails about your case come from aboutusagency.com too. Emails we sent before September 26, 2026 came from aboutusforyou.com. If any email makes you doubt it, good instinct: type aboutusagency.com yourself and contact us from here.

Start from this website. Type aboutusagency.com yourself instead of trusting a link in a message you are unsure about.
Our case update emails tell you how to open the same update by typing aboutusagency.com yourself.
Payment links from us open on checkout.stripe.com or buy.stripe.com.
We will never email you asking for a password, a card number, or intimate images.
If a message claiming to be us asks you to pay by gift card, cryptocurrency, wire transfer, or into a personal account, stop. Write a new email (not a reply) to support@aboutusagency.com and ask.

02 · THE PAYMENT PAGE

Before you enter a card

What a real payment page from us shows.

Stripe processes our payments. Your card details go to Stripe, not to us. These are things you can see on the payment page itself.

Intimate-image, AI-nude, and sextortion matters never start with a card or an upload. You see the price before you pay, a person reviews every paid case within 48 hours, and if we can’t take it you get a full refund.

01
The web address
Look at the address bar. Our payment pages are on checkout.stripe.com, or buy.stripe.com for a payment link we send you. Do not enter a card on any other address that claims to be us.
02
The business name
Stripe lists our public business name as “AboutUsAgency, Inc.”, the same as our legal company name. Check the name shown on a payment page before entering a card. If it differs or you cannot find it, stop and ask us at support@aboutusagency.com.
03
The amount
The total is in US dollars (USD) and matches the price on our pricing page or in your written quote. If your card is in another currency, your bank may show a converted amount. A monthly plan shows how often it bills.
04
What you are buying
The line item names the service you agreed to, for example “Digital Exposure Diagnostic — one-time written report”. It should not be a vague fee.
05
The note by the Pay button
Checkout pages we create on checkout.stripe.com show a short note near the Pay button. It summarizes how the payment works. It is not our full terms.
06
The card statement name
Our Stripe statement descriptor is “ABOUTUS, INC.”; Stripe also lists “ABOUTUS, I” as its shortened descriptor. Your card issuer may abbreviate or add transaction details. If a charge looks unfamiliar, ask us at support@aboutusagency.com.
07
Refund terms
Read them before you pay, in our Terms. For private-case work, the payment page also says it: a person reviews your case within 48 hours of payment, and if we can’t take it you get a full refund.
08
Stripe only
We take payment only through Stripe. We do not ask for gift cards, cryptocurrency, wire transfers, or payment into a personal account. If anyone claiming to be us asks you to pay any other way, stop and email support@aboutusagency.com.

If anything on the page differs from what you agreed, do not pay. Email support@aboutusagency.com first.

Stripe’s own description of its checkout explains the product in general. It does not confirm any particular payment page. Stripe’s general documentation (opens in a new tab)

03 · BEFORE ANY PAYMENT

Before any payment

Scope first. Card last.

You should know exactly what you are paying for before any card step. Use these checks with us, or with anyone else.

Get help now Request a private review

See prices

Pay only when

The work and the price are in writing before you enter a card.

What the payment buys is written down.
The result being worked toward is described in plain words.
The price is in writing and matches the payment page.
You know where the refund terms are written.

Stop when

A request crosses a safety line.

Anyone in the images is under 18.
Someone asks you to upload or forward intimate images.
The person threatening you, a poster, or a go-between asks you to pay them.

Wait when

The scope is still vague.

You cannot tell what AboutUs is agreeing to attempt.
Refund terms are not written down yet.
You feel rushed, and the scope still is not specific.

Where refund terms are written

Rate-card items. 48-hour review first — if we can't accept it, you're refunded before any work begins. The results-based refund in our Terms covers rate-card removal items only.
Private-case work. A person reviews your case within 48 hours of payment. If we can’t take it, you get a full refund. Once we accept it, your case room sets out the work and its limits, and refunds follow section 04B of our Terms.

Ask us in plain words

“What exactly is included, and what is not?”
“What result are you working toward, and what might end up search-only or unresolved?”
“What happens, and what is refunded, if that result is not reached?”

04 · WARNING SIGNS

What should make you pause

Trust is allowed to be slow.

If you were threatened or exposed, speed matters. Pressure is also how scams work. Run these checks on anyone offering help, including us.

Official safety options Read our terms

They tell you to pay the person threatening you.

PauseDon’t. Paying usually leads to more demands.

What we doWe never ask you to pay a threatener, a poster, or a go-between. Payment to us goes through Stripe, after we tell you in writing what it buys and what it costs.

They ask for the intimate images themselves.

PauseKeep intimate files out of forms, emails, and chats.

What we doWe don’t need the images. A short private description is enough to start.

They promise to erase everything.

PauseNo company controls every website, search engine, court record, or re-upload.

What we doWe label each result separately: source removed, search delisted, or unresolved. Hosts, platforms, and search engines make the final decision.

They want payment before saying what it covers.

PauseA vague fee is a warning sign.

What we doThe scope, price, and refund terms are written before you pay.

The email or payment page looks slightly off.

PauseLook-alike addresses and fake payment pages are common.

What we doCompare it with this page. When unsure, type aboutusagency.com yourself and contact us from here.

05 · A SECOND OPINION

Second set of eyes

Ask someone to check with you.

Send this page to a friend, advocate, attorney, or colleague before you pay anyone. It gives them the facts to check. It does not include anything about your situation.

Email this page to someone

Company

Who is the company?

AboutUsAgency, Inc., a Delaware corporation, Delaware file number: 10392739, mailing address 169 Madison Ave STE 38501, New York, NY 10016, contact email support@aboutusagency.com. Delaware’s record shows a registered agent’s address, not our mailing address, so match the file number and company name.

Delaware entity search

Payment

Where does the money go?

Only to Stripe, on checkout.stripe.com or buy.stripe.com, in US dollars. Never to a person or a personal account.

What the payment page shows

Scope

What is being paid for?

What the payment buys, its price, and the refund terms are written before you pay.

Read the refund terms

Safety

What should never be shared?

Intimate images. Adults can start with a short private description. If anyone in the images is under 18, use official child-safety channels, not a company.

Official safety options

06 · WHAT WE DON’T PUBLISH

What you won’t find here

Some impressive lines are missing on purpose.

Removal companies often sell confidence with numbers. We only publish what we can support, and each result is labeled for what it is.

How we label results

Success numbers

Not on this siteSuccess rates, client counts, case volumes, or comparisons with other companies.

WhyWe would publish a number only with a date and the evidence behind it.

Removal status

Not on this siteA search-only result or monitoring counted as a removal.

WhySource removed, search delisted, and unresolved are labeled separately.

Timing

Not on this siteRemoval-speed promises or average turnaround times.

WhyRemoval timing depends on hosts, platforms, and search engines. The service times we do publish (the 48-hour review of a paid order or private case, and the Exposure Diagnostic’s report timing) are on the pricing and terms pages; other timing is set out in writing once we accept the work. When a law sets a platform’s deadline, we say it is the platform’s deadline.

Reach

Not on this site“Every platform” or “the whole internet” claims.

WhyYour written scope names what we will work on.

Badges and reviews

Not on this siteSecurity badges, certificates, testimonials, or staff profiles.

WhyIf you could not check it, we do not show it.

A personal manager

Not on this siteA dedicated personal manager.

WhyA person reviews every paid case, and the work is set out in your written agreement.

07 · WHAT WE WILL NOT DO

We don’t need the images.

Intimate images and videos stay out of forms and payment. A short private description is enough to start.

We don’t sell certainty.

No company controls every website, court, search engine, or person. We tell you what looks removable, what may be limited, and what is outside what we can do.

We are not a law firm.

We prepare removal work and evidence records. For legal advice about your specific situation, talk to an attorney.

No paid work involving minors.

If anyone involved is under 18, use NCMEC and law enforcement. Sensitive files stay out of commercial intake.

Next step

When you’re ready, start small.

Ask us a question first. The reply comes by email. If it involves intimate images, AI nudes, or sextortion, request a private review instead: you see the price before you pay, a person reviews every paid case within 48 hours, and you never send the images.

Get help now Request a private review support@aboutusagency.com