Fake Google and Yelp review removal, by the rules.
A Google review, a Yelp review, or one on another platform can be reported when it breaks that platform’s rules. Being harsh isn’t one of them. We never contact the reviewer, and we tell you when yours can’t be reported.
Send the review’s link and why you think it breaks a rule. Links only, no files.
$1,250 per item (one search result or review) 48-hour acceptance review refunded in full if we can’t accept it
How fake review removal works
Which reviews can be reported.
Platforms remove reviews that break their rules, not reviews that are harsh. Sorting yours by the rule it breaks, and admitting when it breaks none, is what keeps a report from wasting the appeal.
More detail
A reviewer who was never a customer: Google asks that contributions reflect a genuine experience, but proving a negative is hard, and your booking or sales records have to be genuinely searchable.
A competitor or a former employee: a conflict of interest, which Google’s policy names for current or former employment and Yelp’s for competitors and employers. The connection has to be shown, not assumed; a weak report can use up the one appeal.
- Never a customera genuine experience
- A competitor or ex-employeeconflict of interest
- Attacks a staff memberharassment
- About another businessoff-topic
- An honest bad experiencedeclined
The passage that breaks it, or the wrong business.
A review that names and attacks a staff member falls under harassment and personal-information rules, judged on the content itself. The rest of the review can stay up even when the attacking passage comes down.
A review about a different branch or business is off-topic: it has to be about an experience at this location.
More detail
Usually one of the clearer grounds, when the text shows it.
One report, one appeal, one written receipt.
We gather the evidence the rule needs (employment dates, sales records, or the passage that breaks it), report the review on that rule, and prepare the one appeal if it is turned down. Google gives one appeal per report, and a report without grounds spends it.
More detail
Each review is labeled source removed or unresolved, in writing. Counts as done for this item: the written result receipt, whichever label it shows.
- LinkThe review and the rule it breaks
- ReportReported to the platform
- ReplyTurned downOne appeal left
- AppealThe appeal, with the evidence
- DoneThe written result receipt
The line we don’t cross.
Here the risk lands on you: the tactics that make an honest review disappear are the ones the FTC rule prohibits.
A real customer who had a genuinely bad experience breaks no rule, and it is not something we work on: it is declined before work begins. A good public reply is the remedy.
What you get
A policy reason, or nothing
A review is reportable when it breaks a platform rule: fake, incentivized, conflicted, or off-topic. A real customer’s honest bad experience is not, at any price.
Never the reviewer
Reports go to the platform, on the rule the review breaks: never to the reviewer, not to ask, not to negotiate, and not to threaten.
One price per item
One review, search result, or listing is $1,250. A 48-hour acceptance review comes before any work; if no platform rule genuinely applies, you are refunded in full.
Facts you can check
Delaware file no. 10392739
Check it in Delaware's public entity search
AboutUsAgency, Inc. is a Delaware corporation.
See the recordCard payments on Stripe
Check it on the payment page at checkout
You pay on a payment page hosted by Stripe. We never receive your card number.
How we're paidNot a law firm
Check it on our trust page
A private company. Not a law firm, not law enforcement, and not affiliated with the police, the FBI, Google, Meta or any app.
What we areOne price, on the rate card
Check it on our pricing page
One review, search result, or listing is $1,250. The same price is on /pricing and at checkout.
See the rate cardThe platforms’ own rules
What Google, Yelp, and the FTC actually say
Each platform runs its own process. This is what their own pages say.
Google Business Profile: the owner reports a review from the listing. Reviews that break Google’s content policies are removed; the rest stay up. You get a one-time appeal, tracked in the Reviews Management Tool.
Google’s prohibited-content policy for Maps asks that contributions reflect a genuine experience, names conflicts of interest such as current or former employment, and covers off-topic content, harassment, and personal information.
Google Maps: prohibited and restricted content (opens in a new tab)
More from the official pages (2)
Yelp’s guidelines say not to review your own business, your employer, or competitors. Its reasons to report are a conflict of interest, a review not about the writer’s own experience, and inappropriate content, and it says reporting doesn’t guarantee removal. Reviews its automated software doesn’t recommend stay viewable in a separate section and don’t count toward the star rating; its support team can’t override that software.
Yelp: Content Guidelines (opens in a new tab)Yelp: when to report (opens in a new tab)Yelp: recommendation software (opens in a new tab)Yelp: not-recommended reviews (opens in a new tab)
The FTC’s rule on consumer reviews bars anyone from using an unfounded or groundless legal threat, a physical threat, intimidation, or a knowingly false public accusation to stop a review or get one removed (465.7). It bars businesses from writing, creating, or selling fake reviews (465.2) and from giving incentives for reviews of a particular sentiment (465.4).
16 CFR 465.7 (opens in a new tab)16 CFR 465.2 (opens in a new tab)16 CFR 465.4 (opens in a new tab)
Sources checked
Do it yourself first: How to report a Google review that breaks Google’s rules
Price
Review removal price
One review, search result, or listing is $1,250.
- Refund
- Full refund if we can’t accept it, or if the result receipt isn’t delivered within 30 days. Not tied to removal.
- Done when
- The reviewed item closes with a written receipt that separates source removals from search delistings. Delivering that receipt is what counts as done for this item; it is not measured against removal.
Included
- A private review before work begins
- Written scope confirmed at acceptance, before work begins
- Correspondence kept in your private case file
- A written result receipt on completion
Not covered by this price
- Truthful news reporting and official court records: generally outside fixed-price scope, so we decline them and refund before work begins.
- Items already resolved at purchase time
How the payment runs
Your card is charged at checkout on Stripe’s page. Every order then gets a 48-hour acceptance review, and anything we cannot accept is refunded in full before work begins. Hosts, platforms, and search engines make the final decision.
Which one for a search result? If the page itself should come down, that is Single Post / Article Removal. If the page can’t be removed and only the search listing can go, that is Search Delisting Review. Search & Review Cleanup takes one result or review where either could happen, and closes on a written receipt.
What we won’t do
These refusals are part of the product. A real customer’s honest review is not for sale.
- Contact the reviewer, for any reason.
- Send legal threats or anything meant to frighten someone into deleting a review.
- Pay for a review to come down, or write, buy, or arrange reviews to bury one.
- Report a truthful review from a real customer, at any price.
- Flag reviews without grounds, or promise a review will come down.
What we do
Check whether a platform rule genuinely applies, and say no when it does not. Gather the evidence that rule needs: employment dates, sales records, or the passage that breaks it. Report the review on that rule, and prepare the one appeal if it is turned down. Tell you when a public reply is the better move.
Read on
Do it yourself first with our free guide, or read the pages next to this one.
How to report a Google review that breaks Google’s rulesIf the attack is an article or a forum threadWhat a removal price should spell outCheck us before you pay
Education, not legal advice
This page is education, not legal advice. We are a removal agency, not a law firm; for advice on your specific situation, consult an attorney — or ask us privately and we'll tell you honestly what your case needs and what it costs.
Negative review removal FAQ
Can you remove a bad review?
We can report a review when it breaks a platform rule: when it isn’t based on a real experience, when the writer had an undisclosed interest such as being a competitor or a former employee, when it contains threats, harassment, or personal information, or when it is about a different business. We won’t touch a genuine customer’s honest negative review. There is no rule to report it under, and the tactics used to make one disappear anyway, like threatening the reviewer, are what the FTC’s rule on consumer reviews prohibits.
Do you contact the reviewer?
Never: not to ask, not to negotiate, and not to threaten. The FTC’s rule makes it a violation for anyone to use a groundless legal threat, intimidation, or a knowingly false public accusation to get a review removed. Reports go to the platform, on the rule the review breaks.
How much does it cost?
One review, search result, or listing is $1,250. Every paid order gets a 48-hour acceptance review before any work begins, and if no platform rule genuinely applies you are refunded in full, which is a real outcome here, not a formality. What counts as done is a written result receipt, not the review coming down: the order closes when you receive that receipt, even if the platform leaves the review up. Full refund if we can’t accept it, or if the result receipt isn’t delivered within 30 days. Not tied to removal. Hosts, platforms, and search engines make the final decision.
Can you get reviews removed from Yelp?
Only when a review breaks Yelp’s Content Guidelines, and Yelp says reporting doesn’t guarantee removal. Separately, Yelp’s automated software decides which reviews to recommend; the rest stay viewable in a separate section and don’t count toward the star rating. Yelp says its support team can’t override that software, so anyone selling Yelp review deletion as a routine service is selling something Yelp doesn’t offer.
Why not flag everything negative and see what sticks?
Because it can cost you more than it wins. Google gives one appeal per report, and a report without grounds spends it. We would rather report two reviews with real grounds than ten without.
Can you write positive reviews to push it down?
No. Google’s policy asks for contributions based on a genuine experience, and the FTC’s rule bars a business from writing, creating, or selling fake reviews. If your listing needs to look better, the honest routes are earning real reviews and replying well to the ones you have.
Start with the review’s link.
Send the link and a line on why you think it breaks a rule. If no rule applies, you’ll hear that before any work begins.
Unsafe? Call or text 988 Report a threat: tips.fbi.gov (opens in a new tab) Under 18: Take It Down (opens in a new tab)