Identify the surface.
Source page, search result, service profile, official boundary, or broker page are treated as separate boundary questions.
Online reputation — impersonation
Someone built a profile in your name, or used your photos to run a fake one. This guide shows the public boundary: which platform controls the account, what can stay public, and when repeated clones, scam outreach, or off-platform pages should move into a private client record.
This page is education, not legal advice. We are a removal agency, not a law firm; for advice on your specific situation, consult an attorney — or start with the written boundary check and we'll tell you honestly what your case needs.
Written boundary
Boundary first, then decide.
Non-intimate reputation matters can start with a private boundary check. Source status, visibility limits, price, and decline lines stay written before any scope is set.
Source page, search result, service profile, official boundary, or broker page are treated as separate boundary questions.
Policy, statute, privacy, referral, or visibility categories are labeled before work begins.
Eligible work is defined item by item, with declined items and search-exposure fallbacks separated.
Removal, de-listing, suppression, and follow-up checks are reported as different outcomes.
Client record
Commercial reputation work starts by separating the source, the legal or policy boundary, the reachable action, and anything that is only search-exposure work.
Deletion at the source, search de-listing, suppression, and follow-up are treated as different outcomes.
Policy, statute, DMCA, privacy boundary, official referral, or legal referral is named before work begins.
Rate-card language only belongs after the item is non-sensitive, reviewable, and bounded in writing.
Items AboutUs should not pursue are marked as official boundary, referral, or outside the written boundary.
Assessment decision packet
The first useful answer is not a sales pitch. It should separate route boundaries, source status, search exposure, excluded items, and anything that belongs with public authorities or outside help.
Official tools, platform reports, and safety referrals are named before AboutUs work when they fit the situation.
Items are sorted into written boundaries before a service agreement: what can be reviewed, what is excluded, and what needs a safer route.
The client record holds the private proof summary so the public page does not become the operating file.
Eligible AboutUs work gets written intended outcomes and refund terms. Sensitive matters do not start with upload or checkout.
Before you report
Fake-account work is not one universal form. A clean file separates who controls the account, where the photos live, what proof the reviewer needs, and whether search is only a fallback.
If the profile is being used for intimate-image abuse, sextortion, threats, or a minor-involved situation, the safety boundary comes before any normal checkout or written intake.
If the fake profile involves nude, sexualized, AI-generated, or threatened intimate images, move to a human first. Do not start with a normal intake form.
Facebook, Instagram, X, and LinkedIn each review impersonation through their own identity-abuse path. Public copy stops at the boundary; filing posture stays in the client record.
Map platform boundaryRepeated clones are a pattern case, not a one-time problem. Keep what you have preserved privately and bring a minimal private summary to the client record.
Review triggersDating apps, scam pages, scraper sites, and search results may need a source-versus-search read. The public page names the lever; the record holds the handling.
Separate the leversI01
The platform's impersonation queue
That queue is the official door. A minimal private summary is enough for a first read; the filing itself is client-record work.
Most platforms want the person impersonated or an authorized representative.
I02
Several separate platform queues
Each platform owns its own queue with its own ceiling. A person can read the spread from a minimal private summary; how the reports line up stays in the client record.
One platform takedown does not clear clones elsewhere.
I03
Pattern evidence plus follow-up review
Repeated clones are a pattern case: keep what you have preserved privately and bring a minimal private summary to the client record.
A removal agency can review identified accounts under a written boundary, but cannot stop every future account from being created.
I04
App policy, host, search index, or image owner
Different surfaces have different official owners and ceilings; route selection stays in the client record.
De-listing hides a search result; it does not delete the source page.
I05
Platform policy, brand proof, fraud response, and sometimes counsel
Keep the visible surface and every official receipt together in one private place; how the fraud and brand angles are handled stays in the client record.
Criminal threats, defamation, and court-order strategy belong with counsel before agency work is reviewed.
Single obvious clones can start with platform paths. Multiple accounts, respawns, scam outreach, or off-platform pages should move into a written evidence file.
Client-record reviewMajor social platforms publish identity-abuse channels for accounts that pretend to be you. Those channels matter because reviewers expect impersonation claims to be separated from general abuse reports.
Each platform runs its own review queue, proof posture, and ceiling. Public copy can name that difference; which claim fits which queue, what proof belongs in the file, and how the file moves stay inside the client record.
One honest caveat: platforms generally expect the person being impersonated, or an authorized representative, to control the request. If the imposter is using someone else's name, that person must authorize the work.
A single, obvious clone may resolve through the platform's own queue. A managed case becomes useful when the problem is bigger than one form:
There are two outcomes, and we never blur them. Removal at the source means the fake account itself is taken down by the platform — the strongest result, and the goal for in-platform impersonation. Search de-listing means a page (for example, a catfish profile on a site that won't act) is hidden from Google results in your name. De-listing is a fallback, never a substitute for removal — it hides the result without deleting the page.
For an account on a mainstream platform, the basis is usually the platform's own impersonation and authenticity policy. For photos used elsewhere, the boundary may involve source control, search visibility, ownership, or legal referral. We tell you up front which boundary your case realistically supports without publishing the filing playbook.
Honest timing: a clean, authorized file helps reviewers understand the claim, but timing varies by platform, evidence quality, and review posture. Individual results vary under your written service agreement.
We do not sell certainty, and you should walk away from anyone who does. No private service controls every platform, host, or repost. Our work is results-based and defined in a written service agreement, with a 48-hour acceptance review: if it's outside the boundary or something we can't accept, you're refunded before any work begins.
We also won't pretend de-listing is deletion, or promise we can stop a determined person from making a new account. What we can do is keep the file authorized, separate source status from search visibility, keep follow-up inside one record, and review identified re-creations under a written boundary. We're a removal agency, not a law firm — if your situation needs an attorney, we'll say so.
REPRESENTATIVE SCENARIO — composite of typical engagements, anonymized. Individual results vary; eligibility and any results-based terms are defined in your written service agreement.
A small-business owner finds several accounts using her name and headshot: one messaging followers for money, one contacting family, and one listing her at a company she never worked for. Each surface has a different owner and proof boundary, and one account keeps respawning under changed details. The realistic job is a coordinated client record, not a single magic button.
We work with adults (18+) only. If intimate images of someone under 18 are involved, report it immediately to the NCMEC CyberTipline at report.cybertip.org, use NCMEC's Take It Down at takeitdown.ncmec.org, and contact local law enforcement. Do not send the content to anyone — including us.
Common questions
Boundary mesh
Commercial reputation work should separate source removal, search fallback, suppression, legal referral, and excluded items before authorization or agreement.
Compare source deletion, search de-listing, suppression, and items that need counsel.
Open routeThe rate card opens only after the item is non-intimate, eligible, and reviewable in writing.
Open routeVerify company facts, payment posture, refund terms, and what AboutUs will not claim.
Open routeSee where official boundaries set the line, when coordination helps, and when AboutUs work is the wrong move.
Open routeNext move
Boundary record first
Single obvious clones often start with a platform-owned queue. Keep a minimal private summary and any official requirements before the file moves.
Escalate
Use client-record review when accounts span platforms, come back under new handles, or are being used to mislead clients, followers, or employers.
Safety option
Do not use written intake for nude, intimate, AI-generated, or threatened sexual images. A human should handle those cases safely.